Please Review the Important Information Below Before Booking

Thank you for choosing JAYEDOESMYHAIR to amplify your beauty and make you feel amazing, I strive to give you good quality in every style I do, one client at a time..please feel free to read everything below. I look forward to seeing you in my chair.

‍LOCATION- Pittsburgh, Pa. You'll receive location address in a conformation email at the time of booking appts, also remember to please come alone due to space and seating, and NO KIDS or EXTRA GUEST!

‍DEPOSITS- all deposits are NON-REFUNDABLE and due at the time of booking. The remaining balance will be due day of appointment

‍REMEMBER-When booking for any appointments you must come Washed & condition, this applies for every style listed.

‍CANCELLATIONS- There will be a 25% of the service price if appointments are not cancelled with 24hrs.

‍FRONTAL/CLOSURE INSTALLS -
Transparent or HD frontal/closures are the only lace I accept!!! No TPART UNITS! When coming for these services for most seamless outcome preorder my frontals or frontal units there available for preorder and take 2.5 weeks to be produce and shipped to get here. I don’t use closure of frontals shorter than 16 inch for any style! Also I DO NOT ACCEPT OLD CLOSURES/FRONTALS AND CUT UP BUNDLES UNLESS I CUT THE WEFTS MYSELF.

REFUND POLICY
Due to the nature of jayedoesmyhair products all sales are FINAL. If you have any discrepancies or concerns you must contact our customer service with in 24-48 hours after receiving your order.
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*ALL SALES ARE FINAL*All sales are final no exchanges or refunds due to COVID health concerns . All orders will require a signature for deliver .

‍Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

‍Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

‍Exchanges
Due To The nature Of the product returns can not be accepted  

‍Refunds
NO REFUNDS

SHIPPING POLICY
JAYEDOESMYHAIR  is not responsible for lost or stolen packages. Tracking information will be sent to you directly your email when your order is fulfilled.

All orders undergo processing before shipment. Timeframes vary per item.
Please allow 5-7 business days for processing.
Please allow 5-8 business days of shipping We do not ship to P.O. Boxes
Billing and shipping must be the same or order will be cancelled.